How ordering by bank transfer works at Ascend Research
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Ascend Research orders are paid by bank transfer: you place the order, receive payment instructions, then transfer from your banking app using your order number and full name as the reference. Card checkout is temporarily unavailable. This guide walks through each step and the timing that follows.
Bank transfer ordering at a glance
| Payment method | Bank transfer |
|---|---|
| Card checkout | Temporarily unavailable |
| Reference to use | Your order number and full name |
| Dispatch starts | After payment has cleared |
| Dispatch from | New South Wales, via Australia Post with tracking |
| Currency | Australian dollars, tax included |
What are the steps?
| Step | What happens |
|---|---|
| 1 | You place the order at checkout. |
| 2 | You receive payment instructions. |
| 3 | You transfer from your banking app, using your order number and full name as the reference. |
| 4 | Payment clears and dispatch begins. |
| 5 | The order is sent by Australia Post with tracking. |
Placing the order does not debit your account. Money leaves your account only when you make the transfer yourself.
How long does dispatch take?
In-stock orders are dispatched within 24 hours of cleared payment, from New South Wales, via Australia Post with tracking. Dispatch does not begin until payment has cleared, so using the correct reference helps the payment be matched to the right order.
| Service | Delivery time |
|---|---|
| Standard shipping | 2 to 6 business days, depending on location |
| Express shipping | 1 to 3 business days, depending on location |
Express is free on orders of $149 or more, using the order total after discounts, for Australian addresses, when Express is selected at checkout. Prices are in Australian dollars and include tax. Details are on the shipping policy page and in shipping research peptides in Australia.
Where can you get help?
Support is available through the contact information page, and common questions are answered on the FAQ page. Batch documents are on the COAs page. For general supplier checks see the supplier checklist.
Frequently asked questions
Can I pay by card?
Card checkout is temporarily unavailable. Payment is by bank transfer.
What reference should I use?
Use your order number and your full name as the reference on the transfer.
Does placing the order take money from my account?
No. Placing the order does not debit your account. You make the transfer yourself from your banking app.
When is my order dispatched?
Dispatch starts after payment has cleared. In-stock orders are dispatched within 24 hours of cleared payment, from New South Wales via Australia Post with tracking.
How long does delivery take?
Standard shipping is 2 to 6 business days and Express is 1 to 3 business days, depending on location.
All Ascend Research products are sold strictly for laboratory research use only. They are not for human or animal use, and nothing in this article is medical advice.
The Ascend Research team